{"id":8,"date":"2014-12-26T23:58:48","date_gmt":"2014-12-26T23:58:48","guid":{"rendered":"http:\/\/naoarranca.com\/wp\/assistencia-informatica-sem-sair-de-casa\/"},"modified":"2015-02-24T14:32:12","modified_gmt":"2015-02-24T14:32:12","slug":"assistencia-remota","status":"publish","type":"page","link":"https:\/\/www.naoarranca.com\/2.0\/assistencia-remota\/","title":{"rendered":"Assist\u00eancia Remota"},"content":{"rendered":"<h3 style=\"margin: 0px 0px 10px; padding: 0px; font-family: Arial, Helvetica, 'Sans Serif'; font-size: 16.7999992370605px; font-weight: bold; color: rgb(102, 102, 102);\">\n\t<iframe loading=\"lazy\" width=\"900\" height=\"506\" src=\"https:\/\/www.youtube.com\/embed\/_0G4G8ecZr8?feature=oembed\" frameborder=\"0\" allowfullscreen><\/iframe><br \/>\n<\/h3>\n<h3 style=\"margin: 0px 0px 10px; padding: 0px; font-family: Arial, Helvetica, 'Sans Serif'; font-size: 16.7999992370605px; font-weight: bold; color: rgb(102, 102, 102);\">\n\t&nbsp;<br \/>\n<\/h3>\n<h3 style=\"margin: 0px 0px 10px; padding: 0px; font-family: Arial, Helvetica, 'Sans Serif'; font-size: 16.7999992370605px; font-weight: bold; color: rgb(102, 102, 102);\">\n\t&nbsp;<br \/>\n<\/h3>\n<h3 style=\"margin: 0px 0px 10px; padding: 0px; font-family: Arial, Helvetica, 'Sans Serif'; font-size: 16.7999992370605px; font-weight: bold; color: rgb(102, 102, 102);\">\n\t&nbsp;<br \/>\n<\/h3>\n<h3 style=\"margin: 0px 0px 10px; padding: 0px; font-family: Arial, Helvetica, 'Sans Serif'; font-size: 16.7999992370605px; font-weight: bold; color: rgb(102, 102, 102);\">\n\t<span style=\"color:#696969;\"><span style=\"font-size:16px;\"><span style=\"margin: 0px; padding: 0px; border: 0px;\"><span style=\"margin: 0px; padding: 0px; border: 0px; font-family: verdana, geneva, sans-serif;\"><strong style=\"margin: 0px; padding: 0px;\">&Eacute; seguro?<\/strong><\/span><\/span><\/span><\/span><br \/>\n<\/h3>\n<p style=\"margin: 0px 0px 10px; padding: 0px; border: 0px; color: rgb(102, 102, 102); font-family: Verdana, Helvetica, sans-serif; font-size: 12px; line-height: 16.7999992370605px;\">\n\t<span style=\"color:#696969;\"><span style=\"font-size:16px;\"><span style=\"margin: 0px; padding: 0px; border: 0px;\"><span style=\"margin: 0px; padding: 0px; border: 0px; font-family: verdana, geneva, sans-serif;\">Certamente n&atilde;o esperaria ler aqui um aviso com letras garrafais a alertar&nbsp;para o perigo que &eacute; ceder &agrave; nossa proposta de neg&oacute;cio.<\/span><\/span><\/span><\/span>\n<\/p>\n<p>\n\t&nbsp;\n<\/p>\n<p style=\"margin: 0px 0px 10px; padding: 0px; border: 0px; color: rgb(102, 102, 102); font-family: Verdana, Helvetica, sans-serif; font-size: 12px; line-height: 16.7999992370605px;\">\n\t<span style=\"color:#696969;\"><span style=\"font-size:16px;\"><span style=\"margin: 0px; padding: 0px; border: 0px;\"><span style=\"margin: 0px; padding: 0px; border: 0px; font-family: verdana, geneva, sans-serif;\">O receio mais comum &eacute; o de estar&nbsp;a permitir o acesso ao seu computador a uma pessoa que n&atilde;o conhece, um potencial criminoso,&nbsp;que poder&aacute; roubar-lhe ficheiros sem que d&ecirc; conta disso ou que, pior ainda, poder&aacute; deixar instalado um programa que lhe permita aceder ao computador posteriormente.<\/span><\/span><\/span><\/span>\n<\/p>\n<p style=\"margin: 0px 0px 10px; padding: 0px; border: 0px; color: rgb(102, 102, 102); font-family: Verdana, Helvetica, sans-serif; font-size: 12px; line-height: 16.7999992370605px;\">\n\t<span style=\"color:#696969;\"><span style=\"font-size:16px;\"><span style=\"margin: 0px; padding: 0px; border: 0px;\"><span style=\"margin: 0px; padding: 0px; border: 0px; font-family: verdana, geneva, sans-serif;\">Posto isto e tendo em conta que ser&iacute;amos excelentes ju&iacute;zes em causa pr&oacute;pria, propomos-lhe antes que responda aos seus pr&oacute;prios receios:<\/span><\/span><\/span><\/span>\n<\/p>\n<p>\n\t<span style=\"color:#696969;\"><span style=\"font-size:16px;\">Se entregar o computador fisicamente, numa loja, n&atilde;o est&aacute; a correr o mesmo risco agravando-o pelo facto do potencial criminoso poder fazer tudo o que quiser sem a sua supervis&atilde;o?<\/span><\/span>\n<\/p>\n<p class=\"rtejustify\" style=\"margin: 0px 0px 10px; padding: 0px; border: 0px; text-align: justify; color: rgb(102, 102, 102); font-family: Verdana, Helvetica, sans-serif; font-size: 12px; line-height: 16.7999992370605px;\">\n\t<span style=\"color:#696969;\"><span style=\"font-size:16px;\"><span style=\"margin: 0px; padding: 0px; border: 0px;\"><span style=\"margin: 0px; padding: 0px; border: 0px; font-family: verdana, geneva, sans-serif;\">A este argumento de peso&nbsp;acrescentamos que nos tempos livres gostamos de dormir e n&atilde;o de visitar os computadores dos clientes.<\/span><\/span><\/span><\/span>\n<\/p>\n<p class=\"rtejustify\" style=\"margin: 0px 0px 10px; padding: 0px; border: 0px; text-align: justify; color: rgb(102, 102, 102); font-family: Verdana, Helvetica, sans-serif; font-size: 12px; line-height: 16.7999992370605px;\">\n\t&nbsp;\n<\/p>\n<h3 class=\"rtejustify\" style=\"margin: 0px 0px 10px; padding: 0px; font-family: Arial, Helvetica, 'Sans Serif'; font-size: 16.7999992370605px; font-weight: bold; text-align: justify; color: rgb(102, 102, 102);\">\n\t<span style=\"color:#696969;\"><span style=\"font-size:16px;\"><span style=\"margin: 0px; padding: 0px; border: 0px;\"><span style=\"margin: 0px; padding: 0px; border: 0px; font-family: verdana, geneva, sans-serif;\"><strong style=\"margin: 0px; padding: 0px;\">Vantagens<\/strong><\/span><\/span><\/span><\/span><br \/>\n<\/h3>\n<ul style=\"margin: 15px 0px 15px 40px; padding-right: 0px; padding-left: 0px; border: 0px; color: rgb(102, 102, 102); font-family: Verdana, Helvetica, sans-serif; font-size: 12px; line-height: 16.7999992370605px;\">\n<li style=\"margin: 0px; padding: 0px; border: 0px;\">\n\t\t<span style=\"color:#696969;\"><span style=\"font-size:16px;\"><span style=\"margin: 0px; padding: 0px; border: 0px;\"><span style=\"margin: 0px; padding: 0px; border: 0px; font-family: verdana, geneva, sans-serif;\">Aus&ecirc;ncia de taxas de desloca&ccedil;&atilde;o<\/span><\/span><\/span><\/span>\n\t<\/li>\n<li style=\"margin: 0px; padding: 0px; border: 0px;\">\n\t\t<span style=\"color:#696969;\"><span style=\"font-size:16px;\"><span style=\"margin: 0px; padding: 0px; border: 0px;\"><span style=\"margin: 0px; padding: 0px; border: 0px; font-family: verdana, geneva, sans-serif;\">Nunca perde o acesso ao seu computador e aos seus ficheiros<\/span><\/span><\/span><\/span>\n\t<\/li>\n<li style=\"margin: 0px; padding: 0px; border: 0px;\">\n\t\t<span style=\"color:#696969;\"><span style=\"font-size:16px;\"><span style=\"margin: 0px; padding: 0px; border: 0px;\"><span style=\"margin: 0px; padding: 0px; border: 0px; font-family: verdana, geneva, sans-serif;\">Pode acompanhar todo o processo durante a interven&ccedil;&atilde;o t&eacute;cnica<\/span><\/span><\/span><\/span>\n\t<\/li>\n<li style=\"margin: 0px; padding: 0px; border: 0px;\">\n\t\t<span style=\"color:#696969;\"><span style=\"font-size:16px;\"><span style=\"margin: 0px; padding: 0px; border: 0px;\"><span style=\"margin: 0px; padding: 0px; border: 0px; font-family: verdana, geneva, sans-serif;\">Pode interromper o acesso remoto a qualquer momento<\/span><\/span><\/span><\/span>\n\t<\/li>\n<li style=\"margin: 0px; padding: 0px; border: 0px;\">\n\t\t<span style=\"color:#696969;\"><span style=\"font-size:16px;\"><span style=\"margin: 0px; padding: 0px; border: 0px;\"><span style=\"margin: 0px; padding: 0px; border: 0px; font-family: verdana, geneva, sans-serif;\">Pode fiscalizar se est&aacute; a ser feita alguma transfer&ecirc;ncia de ficheiros<\/span><\/span><\/span><\/span>\n\t<\/li>\n<li style=\"margin: 0px; padding: 0px; border: 0px;\">\n\t\t<span style=\"color:#696969;\"><span style=\"font-size:16px;\"><span style=\"margin: 0px; padding: 0px; border: 0px;\"><span style=\"margin: 0px; padding: 0px; border: 0px; font-family: verdana, geneva, sans-serif;\">A interven&ccedil;&atilde;o &eacute; feita com recurso a software produzido por terceiros<\/span><\/span><\/span><\/span>\n\t<\/li>\n<\/ul>\n<p class=\"rtejustify\" style=\"margin: 0px 0px 10px; padding: 0px; border: 0px; text-align: justify; color: rgb(102, 102, 102); font-family: Verdana, Helvetica, sans-serif; font-size: 12px; line-height: 16.7999992370605px;\">\n\t&nbsp;\n<\/p>\n<p class=\"rtejustify\" style=\"margin: 0px 0px 10px; padding: 0px; border: 0px; text-align: justify; color: rgb(102, 102, 102); font-family: Verdana, Helvetica, sans-serif; font-size: 12px; line-height: 16.7999992370605px;\">\n\t<span style=\"color:#696969;\"><span style=\"font-size:16px;\"><strong style=\"margin: 0px; padding: 0px;\">Como inicio uma sess&atilde;o de assist&ecirc;ncia?<\/strong><\/span><\/span>\n<\/p>\n<ol style=\"margin: 15px 0px 15px 40px; padding-right: 0px; padding-left: 0px; border: 0px; color: rgb(102, 102, 102); font-family: Verdana, Helvetica, sans-serif; font-size: 12px; line-height: 16.7999992370605px;\">\n<li class=\"rtejustify\" style=\"margin: 0px; padding: 0px; border: 0px; text-align: justify;\">\n\t\t<span style=\"color:#696969;\"><span style=\"font-size:16px;\"><span style=\"margin: 0px; padding: 0px; border: 0px;\"><span style=\"margin: 0px; padding: 0px; border: 0px; font-family: verdana, geneva, sans-serif;\">Tome nota de eventuais mensagens de erro que estejam associadas ao problema.<\/span><\/span><\/span><\/span>\n\t<\/li>\n<li class=\"rtejustify\" style=\"margin: 0px; padding: 0px; border: 0px; text-align: justify;\">\n\t\t<span style=\"color:#696969;\"><span style=\"font-size:16px;\"><span style=\"margin: 0px; padding: 0px; border: 0px;\"><span style=\"margin: 0px; padding: 0px; border: 0px; font-family: verdana, geneva, sans-serif;\">Caso sejam muito complexas e n&atilde;o as consiga copiar, tire uma fotografia das mesmas, por exemplo.<\/span><\/span><\/span><\/span>\n\t<\/li>\n<li class=\"rtejustify\" style=\"margin: 0px; padding: 0px; border: 0px; text-align: justify;\">\n\t\t<span style=\"color:#696969;\"><span style=\"font-size:16px;\"><span style=\"margin: 0px; padding: 0px; border: 0px;\"><span style=\"margin: 0px; padding: 0px; border: 0px; font-family: verdana, geneva, sans-serif;\">Contacte-nos via&nbsp;formul&aacute;rio de contacto, telefone ou conversa&ccedil;&atilde;o online.<\/span><\/span><\/span><\/span>\n\t<\/li>\n<li class=\"rtejustify\" style=\"margin: 0px; padding: 0px; border: 0px; text-align: justify;\">\n\t\t<span style=\"color:#696969;\"><span style=\"font-size:16px;\"><span style=\"margin: 0px; padding: 0px; border: 0px;\"><span style=\"margin: 0px; padding: 0px; border: 0px; font-family: verdana, geneva, sans-serif;\">Explique com clareza qual o problema e qual a actividade que estava a fazer antes de se deparar com o mesmo.<\/span><\/span><\/span><\/span>\n\t<\/li>\n<li class=\"rtejustify\" style=\"margin: 0px; padding: 0px; border: 0px; text-align: justify;\">\n\t\t<span style=\"color:#696969;\"><span style=\"font-size:16px;\"><span style=\"margin: 0px; padding: 0px; border: 0px;\"><span style=\"margin: 0px; padding: 0px; border: 0px; font-family: verdana, geneva, sans-serif;\">Ap&oacute;s receber a estimativa de tempo para a repara&ccedil;&atilde;o e caso a aceite, inicie a assist&ecirc;ncia remota de acordo com as indica&ccedil;&otilde;es do assistente.<\/span><\/span><\/span><\/span>\n\t<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; &nbsp; &nbsp; &Eacute; seguro? Certamente n&atilde;o esperaria ler aqui um aviso com letras garrafais a alertar&nbsp;para o perigo que &eacute; ceder &agrave; nossa proposta de neg&oacute;cio. &nbsp; O receio mais comum &eacute; o de estar&nbsp;a permitir o acesso ao seu computador a uma pessoa que n&atilde;o conhece, um potencial&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":40,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"class_list":["post-8","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.naoarranca.com\/2.0\/wp-json\/wp\/v2\/pages\/8","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.naoarranca.com\/2.0\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.naoarranca.com\/2.0\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.naoarranca.com\/2.0\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.naoarranca.com\/2.0\/wp-json\/wp\/v2\/comments?post=8"}],"version-history":[{"count":9,"href":"https:\/\/www.naoarranca.com\/2.0\/wp-json\/wp\/v2\/pages\/8\/revisions"}],"predecessor-version":[{"id":3436,"href":"https:\/\/www.naoarranca.com\/2.0\/wp-json\/wp\/v2\/pages\/8\/revisions\/3436"}],"wp:attachment":[{"href":"https:\/\/www.naoarranca.com\/2.0\/wp-json\/wp\/v2\/media?parent=8"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}